Problem with your Primo?
Submit a warranty claim
Primo stands for lasting quality. If something isn’t right after all, we’ll be happy to resolve it carefully with you. Submit your claim using the form and we’ll get back to you as soon as possible.
You can count on us
Service after your purchase
Personal contact with your dealer
Our attention to quality doesn’t stop once your Primo is at your home or business. Do you have a question about your kamado, a part or the warranty? Your dealer will be happy to help and will work with you to find the right solution.
